Never lose your stuff again!

Yohn.io GbR

Address:
Kurze Gasse 10/1
71063 Sindelfingen
Germany

Represented by:

Albert Klein

Aleksei Kudriavtsev

Contact Information:
Telephone: +49 7031 2094220
Email: info@yohn.io

VAT Identification Number: VAT ID: DE367074710

Responsible for content according to § 55 Abs. 2 RStV:

Aleksei Kudriavtsev
Kurze Gasse 10/1
71063 Sindelfingen
Germany

Dispute Resolution: The European Commission provides a platform for online dispute resolution (ODR): https://ec.europa.eu/consumers/odr/main/?event=main.home2.show

We are not obligated or willing to participate in dispute resolution proceedings before a consumer arbitration board.

Disclaimer:

Liability for content:
The content of our website has been created with the utmost care. However, we cannot guarantee the accuracy, completeness, or timeliness of the content. As a service provider, we are responsible for our own content on these pages according to § 7 Abs.1 TMG. However, according to §§ 8 to 10 TMG, we are not obligated to monitor transmitted or stored third-party information or to search for circumstances that indicate illegal activity. Obligations to remove or block the use of information under general laws remain unaffected. However, liability in this regard is only possible from the point in time at which we become aware of a specific legal infringement. Upon becoming aware of such legal infringements, we will remove this content immediately.

Liability for links:
Our offer contains links to external websites of third parties on whose contents we have no influence. Therefore, we cannot assume any liability for these external contents. The respective provider or operator of the pages is always responsible for the contents of the linked pages. The linked pages were checked for possible legal violations at the time of linking. Illegal contents were not identifiable at the time of linking. However, permanent monitoring of the content of the linked pages is not reasonable without concrete evidence of a violation of the law. Upon notification of legal violations, we will remove such links immediately.

Copyright:
The content and works on these pages created by the site operators are subject to German copyright law. The duplication, processing, distribution, and any kind of exploitation outside the limits of copyright require the written consent of the respective author or creator. Downloads and copies of this site are only permitted for private, non-commercial use. Insofar as the content on this site was not created by the operator, the copyrights of third parties are respected. In particular, third-party content is marked as such. Should you nevertheless become aware of a copyright infringement, we request that you notify us accordingly. Upon notification of legal violations, we will remove such content immediately.

Yohn.io GbR
Kurze Gasse 10/1
71063 Sindelfingen
Germany

Effective Date: 26.07.2024

1. Introduction

Welcome to Yohn.io GbR. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and disclose information about you when you visit our website tags.yo.hn and use our services.

2. Information We Collect

We collect various types of information in connection with the services we provide, including:

1. Personal Data:
2. Contact Information: Name, email address, postal address, phone number, and other similar contact data.
3. Account Information: Username, password, and other credentials used for authentication and account access.
4. Payment Information: Credit card details, billing address, and other information necessary to process your payments.
5. Usage Data:
6. Service Interaction: Information about your interactions with our services, such as the pages you visit, the features you use, and the actions you take.
7. Log Data: Log files, including IP address, browser type, operating system, referring URLs, and date/time stamps associated with your use of the services.
8. Device Data:
9. Device Information: Information about the devices you use to access our services, including device type, operating system, browser type, unique device identifiers, and network information.
10. Location Data: Geolocation data derived from your IP address or mobile device, subject to your device settings.
11. Communication Data:
12. Customer Support: Information you provide when you contact customer support, including the content of your communications and contact details.
13. User-Generated Content: Any content you upload, post, or otherwise transmit through our services, including messages, reviews, and feedback.
14. Tracking Data:
15. Cookies and Similar Technologies: Information collected through cookies, web beacons, and similar tracking technologies to enhance your experience on our website. This includes data on your browsing behavior and preferences.
16. Finder and Owner Data:
17. Finder Information: Contact information of individuals who find lost items and use our services to reach out to the owners.
18. Owner Information: Contact information and preferences of individuals who use our lost and found services, including settings for sharing contact details with finders.

3. How We Use Your Information

We use the information we collect for various purposes, including:

1. To Provide and Maintain Our Services:
2. To process your orders and transactions.
3. To manage your account and provide customer support.
4. To facilitate the recovery of lost items using our QR labels.
5. To Improve Our Services:
6. To understand how our services are used and to enhance their functionality.
7. To analyze trends and user behavior to improve our website and services.
8. To develop new features and services.
9. To Communicate with You:
10. To send you updates, notifications, and promotional materials.
11. To respond to your inquiries, requests, and feedback.
12. To provide information about your account, transactions, and services.
13. To Ensure Security and Prevent Fraud:
14. To protect against unauthorized access, misuse, and abuse of our services.
15. To monitor and ensure the security of our website and services.
16. To detect and prevent fraudulent transactions and other illegal activities.
17. To Comply with Legal Obligations:
18. To fulfill our legal, regulatory, and contractual obligations.
19. To respond to legal requests and prevent harm.
20. To enforce our terms and conditions and other agreements.
21. To Personalize Your Experience:
22. To tailor content and services to your preferences.
23. To provide personalized recommendations and advertisements.
24. To remember your settings and preferences for future visits.
25. To Facilitate Communication between Finders and Owners:
26. To allow finders of lost items to contact owners, either directly or through an anonymous form, based on the owner's account settings.
27. To manage the sharing of contact information between finders and owners as permitted by the user.

4. Sharing Your Information

We share your information with third parties only in the ways described in this Privacy Policy.

1. Service Providers:
2. We share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, customer support, and marketing services. These service providers are contractually obligated to protect your information and use it only for the purposes specified by us.
3. Business Partners:
4. We may share your information with our business partners to offer you certain products, services, or promotions. These partners are required to maintain the confidentiality of your information and use it solely for the purposes for which we disclose it to them.
5. Legal Compliance and Protection:
6. We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests. We may also disclose your information to protect our rights, property, and safety, as well as those of our users and others.
7. Business Transfers:
8. In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred to the acquiring entity. We will notify you of any such change in ownership or control of your personal data.
9. Finder and Owner Communication:
10. For our lost and found QR label service, we facilitate communication between finders and owners of lost items. We may share the contact information of owners with finders only if the owner explicitly permits this in their account settings. Finder contact information is shared with owners when finders use our service to reach out to them.
11. Aggregated or De-Identified Information:
12. We may share aggregated or de-identified information that cannot reasonably be used to identify you. This information may be used for research, analysis, marketing, and other business purposes.
13. Consent:
14. We may share your information for any other purpose disclosed to you and with your consent.

5. Security

We take the security of your personal data seriously and implement a variety of security measures to protect your information from unauthorized access, use, or disclosure. These measures include:

1. Technical Safeguards:
2. Encryption: We use industry-standard encryption technologies to protect your data during transmission and storage.
3. Firewalls and Intrusion Detection Systems: Our network is protected by firewalls and monitored by intrusion detection systems to prevent unauthorized access.
4. Administrative Safeguards:
5. Access Controls: Access to your personal data is restricted to authorized personnel who need the information to perform their job duties. These individuals are bound by confidentiality obligations.
6. Training: We provide regular training to our employees on data protection and privacy best practices.
7. Physical Safeguards:
8. Secure Facilities: Our data centers and offices are equipped with physical security measures, such as access control systems and surveillance cameras, to protect against unauthorized access.
9. Data Storage: Personal data is stored in secure environments that are protected from physical threats.
10. Data Integrity:
11. Regular Audits: We conduct regular security audits and assessments to ensure the integrity and security of our data protection practices.
12. Data Minimization: We limit the collection and retention of personal data to what is necessary for the purposes outlined in this Privacy Policy.
13. Incident Response:
14. Breach Notification: In the event of a data breach, we will promptly notify affected individuals and relevant authorities in accordance with applicable laws and regulations.
15. Mitigation: We have incident response plans in place to address and mitigate the effects of any security breaches.

6. Your Rights

You have certain rights regarding your personal data, including:

1. Right of Access: You have the right to request access to the personal data we hold about you. This includes information about how your data is being used and why.
2. Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
3. Right to Erasure: You have the right to request the deletion of your personal data where there is no compelling reason for us to continue processing it.
4. Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain circumstances, such as when you contest the accuracy of the data or object to our processing.
5. Right to Data Portability: You have the right to request the transfer of your personal data to another organization or directly to you, where technically feasible.
6. Right to Object: You have the right to object to the processing of your personal data where we are relying on a legitimate interest, and you believe this interest is overridden by your rights and freedoms.
7. Right to Withdraw Consent: Where we rely on your consent to process your personal data, you have the right to withdraw your consent at any time. This will not affect the lawfulness of any processing carried out before you withdraw your consent.
8. Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe that our processing of your personal data violates applicable data protection laws.

How to Exercise Your Rights

To exercise any of these rights, please contact us at:

Email: privacy@yohn.io
Address: Yohn.io GbR, Kurze Gasse 10/1, 71063 Sindelfingen, Germany

We may need to verify your identity before processing your request. We will respond to your request within the timeframes required by law.

7. Cookies

As part of the way we provide personalised services on our Website, we use cookies to store and sometimes track information about you. A cookie is a small data file that is sent to your browser from a web server, is stored on your hard drive and allows easier access the next time you visit the same page. Their main purpose is to improve the viewing experience of the Website and to enable the delivery of personalised services. We only store and access cookies (which are not necessary on your hard drive) if you have expressly consented.

Some of these browser tracking tools are used only for purposes strictly necessary for the operation of the Website and are therefore exempt from consent, as they are necessary to ensure the access and stable operation of the Website. Others are subject to your express and prior consent.

On the computer, cookies are managed by the Internet browser. These cookies can be session cookies (in which case the cookie will be automatically deleted when the browser is closed) or persistent cookies (in which case the cookie will remain stored in the terminal until its expiration date).

Follow the links below for instructions on how to change your browser settings from some of the more common browser providers (note that these are links to third party websites over which we have no control):

Microsoft Internet Explorer

Safari

Firefox

Google Chrome

By limiting cookies, you may not be able to access all parts of our Website, as some Website functionality is dependent on cookies. In the interest of transparency, we have summarized the cookies used on our Website below. By clicking on the cookie settings, you will find a detailed list of the cookies we use on our Website. We classify cookies into the following categories:

• Absolutely necessary cookies - These cookies are necessary to help you use the features and services we offer on our Website. These cookies do not collect information about you that can be used to identify you, and they do not monitor or remember where you have been on the Internet. An example of an absolutely necessary cookie is the one that allows our Web Site to keep your items in your shopping cart while you shop online. They are generally set in response to actions you take that are consistent with a request for services, such as setting your privacy preferences.
• Preference cookies - also known as "feature cookies" - allow the Website to remember choices you have made in the past, your preferred language, or your username and password so that you can log in automatically (if we offer a login feature). They may be installed by us or by a third party vendor whose services we have added to our Website. If you do not allow these cookies, some or all of these services may stop working properly.
• Statistical cookies - also known as "performance cookies" - collect information about how you use the Website, such as the pages you have visited and the links you have clicked on. This information cannot be used to identify you. All data and information is aggregated and therefore anonymized. The purpose of these cookies is to improve the functionality of the Website and if you disable these cookies, we will not receive information about when you visited our Website and, therefore, we will not be able to verify the performance of the Website.
• Marketing Cookies - These cookies track your online activity to help us, and our advertisers serve you more relevant ads or to limit the frequency with which you see an ad. These cookies may be set through our Website by our advertising partners. These cookies may be used by these companies to create a profile of your interests to display relevant advertisements on other websites. They do not directly store personal data but are based on the identification of your browser and internet device. If you do not allow these cookies, you will see fewer targeted ads.

If you have consented to all cookies, you can withdraw your consent (except for essential cookies) by going to our cookie settings. Except for essential cookies, blocking the installation of cookies does not prevent you from using the Website effectively. The retention period of the user's choice is six (6) months. The period during which the tracers can collect data in case of user's acceptance is thirteen (13) months maximum.

The cookies used on our Website are the following:

• Google Analytics. This service uses cookies in order to statically analyze the use of the Website by users (https://policies.google.com/privacy?hl=en-US).
• Piwik. This service uses cookies in order to statically analyze the use of the Website by users (https://help.piwik.pro/support/privacy/)
• Hubspot. This service allows the implementation of automatic emails to consumers (https://legal.hubspot.com/privacy-policy)
• CloudFlare on security, anti-DOS and compression of JS and CSS code (https://www.cloudflare.com/en-gb/cookie-policy/)
• Pixel Meta for Facebook and Instagram advertising management (https://developers.facebook.com/docs/meta-pixel/implementation/gdpr)
• Awin for affiliate marketing management (https://www.awin.com/gb/privacy)

The other cookies are functional cookies necessary for the operation our website, Apps and Web App

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will notify you of any significant changes in the following ways:

1. Notification Methods:
2. Website Posting: We will post the updated Privacy Policy on our website and update the effective date at the top of the page.
3. Email Notification: If we make significant changes, we may also notify you by email using the contact information associated with your account.
4. Your Responsibility:
5. It is your responsibility to review this Privacy Policy periodically to stay informed about our data practices and any changes.
6. Your continued use of our services after any changes to this Privacy Policy signifies your acceptance of those changes.
7. Effective Date:
8. The updated Privacy Policy will become effective immediately upon posting on our website unless otherwise specified. If you do not agree with the changes, you should discontinue using our services before the changes take effect.
9. Review History:
10. We may keep prior versions of this Privacy Policy for your review upon request, to help you understand how our practices have evolved.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: privacy@yohn.io
Address: Yohn.io GbR, Kurze Gasse 10/1, 71063 Sindelfingen, Germany

1. Introduction

Welcome to Yohn Tags. These Terms and Conditions ("Terms") govern your use of our website and services. By accessing or using our website, you agree to comply with these Terms.

2. Definitions

For the purposes of these Terms and Conditions, the following definitions apply:

• “Account” means a unique account created for You to access our Services or parts of our Services.
• “Company”, “We”, “Us”, or “Our” refers to Yohn.io GbR, the entity responsible for operating tags.yo.hn.
• “Website” refers to tags.yo.hn.
• “Content” means any text, images, or other information that can be posted, uploaded, linked to, or otherwise made available by You, regardless of the form of that content.
• “Device” refers to any device that can access the Service such as a computer, cellphone, or digital tablet.
• “Order” means a request by You to purchase Products from Us.
• “Products” refer to the QR-based lost & found labels in the forms of stickers, keychains, and clothing labels, as well as any other items offered for sale through our Services.
• “Service” refers to the website and the digital platform operated by the Company that allows users to contact each other for the purpose of returning lost and found items.
• “Subscription” means a subscription to our Service which can be billed monthly or annually.
• “Terms” mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.
• “User”, “You”, or “Your” means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

3. Modifications to Terms

We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these Terms periodically for updates. Continued use of our Services after any such changes constitutes your acceptance of the new Terms.

We will provide reasonable notice of any significant changes to these Terms. This notice may be provided by email, a notice on our website, or through any other reasonable means. If you do not agree with the modified Terms, you must discontinue using our Services. Your continued use of the Services following the posting of changes will mean that you accept and agree to the changes.

For significant changes, we may also require you to click an “I accept” button to continue using our Services, ensuring that you are explicitly informed and consent to the updated Terms​.

4. Description of Services

Yohn Tags offers a variety of products and services designed to assist in the recovery of lost items. Our primary offerings include:

1. QR-based Lost & Found Labels: We provide QR-based labels in the form of stickers, keychains, and clothing labels. These labels are intended for both business and individual customers and are designed to help return lost items to their owners. Each label contains a unique QR code that, when scanned, directs the finder to a webpage where they can contact the owner either directly or via an anonymous contact form (depending on the user’s privacy settings) and arrange for the return of the lost item.
2. Digital Platform: Our digital platform facilitates the communication between the finder and the owner of a lost item. By using this platform, users can send and receive messages without disclosing personal information, ensuring privacy and security. The platform also allows users to manage their labels, track lost items, and view communication history.
3. Subscription Services: We offer subscription plans that provide users with enhanced features and additional labels. Subscriptions can be billed monthly or annually and can be canceled at any time before the end of the current billing cycle.

5. User Accounts and Registration

1. Account Creation To access certain features of our Services, you must register for an account. When creating an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
2. Account Responsibilities You are responsible for all activities conducted through your account.
3. Prohibited Activities You agree not to use your account for any illegal or unauthorized purpose. You must not, in the use of the Service, violate any laws in your jurisdiction. Any fraudulent, abusive, or otherwise illegal activity may be grounds for termination of your account at our sole discretion.
4. Account Termination We reserve the right to terminate or suspend your account at any time, without prior notice, if we determine that you have violated these Terms or engaged in conduct that we consider harmful to the Service or other users.

6. Subscription Terms

1. Subscription Plans We offer subscription services that provide enhanced features and additional QR-based lost & found labels. Subscriptions are available on a monthly or annual basis. The specific details, including the costs and features of each subscription plan, are available in the “Pricing” section of our website.
2. Billing Subscription fees are billed in advance on a monthly or annual basis, depending on the plan selected. By subscribing, you authorize us to charge the applicable subscription fees to the payment method you provide.
3. Auto-Renewal Subscriptions automatically renew at the end of each billing cycle unless canceled prior to the renewal date. You will be charged the subscription fee for the next billing cycle unless you cancel your subscription before the renewal date.
4. Cancellation You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of the current billing cycle, and you will not be charged for the subsequent billing period. No refunds will be issued for partial periods.
5. Changes to Subscription Plans We reserve the right to modify the subscription plans, including the subscription fees and features, at any time. Any changes will be effective upon the next billing cycle. We will notify you of any significant changes to the subscription terms in advance.
6. Free Trials We may offer free trial subscriptions for a limited period. If you do not cancel your subscription before the end of the trial period, you will be charged the subscription fee for the next billing cycle.
7. Payment Methods Accepted payment methods include direct debit, bank transfers, card payments, PayPal, ApplePay, and GooglePay. All payments are processed in Euros.
8. Refunds Refunds for subscription fees will not be issued except as required by law or in our sole discretion. If you believe there has been an error in billing, please contact our customer support team within 30 days of the charge.

7. Payment Terms

1. Pricing All prices for our products and services are listed on our website and are in Euros. We reserve the right to change prices at any time. Any changes to prices will be effective immediately upon posting on our website.
2. Payment Methods We accept the following payment methods: direct debit, bank transfers, credit and debit card payments, PayPal, ApplePay, and GooglePay. All payments are processed securely through our payment providers.
3. Billing Payments for subscription services are billed in advance on a monthly or annual basis, depending on the plan selected. For one-time purchases, payments are processed at the time of the order.
4. Authorization By providing a payment method, you represent and warrant that you are authorized to use the payment method and that you authorize us to charge the payment method for the total amount of your purchase or subscription, including any applicable fees.
5. Auto-Renewal Subscriptions will automatically renew at the end of each billing cycle unless you cancel your subscription before the renewal date. You will be charged the applicable subscription fees for the next billing cycle unless the subscription is canceled in accordance with our cancellation policy.
6. Failed Payments If a payment fails, we will notify you and may attempt to process the payment again. If the payment remains unsuccessful, we reserve the right to suspend or terminate your access to the services until the outstanding balance is paid.
7. Promotions and Discounts Any promotional offers or discounts are subject to specific terms and conditions. We reserve the right to modify or discontinue promotions and discounts at any time without prior notice.
8. Disputes If you have any disputes regarding payments, you must notify us in writing within 30 days of the charge. We will investigate and attempt to resolve the dispute in good faith. If we determine that the charge was incorrect, we will issue a refund or credit as appropriate.

8. Refunds and Returns

1. Right of Withdrawal
   You have the right to return the product and receive a full refund (excluding the return shipping costs) without giving any reason within fourteen (14) days. The withdrawal period expires fourteen (14) days after the day on which you, or a third party other than the carrier and designated by you, takes physical possession of the goods. Please note that personalized items are not eligible for return or refund unless they are defective or there is an error on our part.
2. Subscription Cancellation
   You have the right to cancel your subscription and receive a full refund (excluding the return shipping costs in case physical products were also ordered) without giving any reason within fourteen (14) days. The withdrawal period expires fourteen (14) days after the day on which you subscribed to the service.
3. Process
   To initiate a return or request a refund, please contact our customer support team. We will provide instructions on how to proceed with your return or refund request. Refunds, if approved, will be processed to the original payment method within a reasonable time frame.
4. Condition of Returned Goods
   Products must be returned in their original condition and packaging. Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part. Personalized items cannot be returned or refunded unless defective or incorrect.

9. User Responsibilities

1. Compliance with Laws Users must comply with all applicable local, state, national, and international laws and regulations when using our services. This includes but is not limited to intellectual property laws, data protection laws, and privacy laws.
2. Account Security Users are responsible for maintaining the confidentiality of their account credentials and for all activities that occur under their account. Users must promptly notify us of any unauthorized use of their account or any other breach of security.
3. Prohibited Activities Users agree not to:
4. Use the services for any unlawful purpose or to promote illegal activities.
5. Upload or distribute any viruses, malware, or other harmful software.
6. Engage in any activity that disrupts or interferes with the services or the servers and networks connected to the services.
7. Attempt to gain unauthorized access to other user accounts, computer systems, or networks connected to the services.
8. Reverse engineer, decompile, or disassemble any aspect of the services.
9. User Content Users are responsible for any content they upload, post, or otherwise transmit through the services. Users must ensure that they have the necessary rights to use, share, and authorize others to use such content. Users grant us a non-exclusive, royalty-free license to use, reproduce, and distribute their content in connection with the services.
10. Respect for Others Users must respect the rights and privacy of other users. Harassment, bullying, and abusive behavior towards others are strictly prohibited. Users must not collect or store personal data about other users without their consent.
11. Feedback and Reporting Users are encouraged to provide feedback on the services and report any issues or violations of these terms. Users agree that any feedback provided may be used by us without any obligation to compensate the user.
12. Indemnification Users agree to indemnify and hold us harmless from any claims, damages, or expenses arising from their use of the services, violation of these terms, or infringement of any rights of another.
13. Consequences of Breach We reserve the right to take appropriate action, including suspending or terminating user accounts, if a user violates these responsibilities. We may also pursue legal remedies for any damages or losses resulting from such violations.

11. User-Generated Content

By submitting, posting, or displaying user-generated content and reviews on our website, you grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display such content in any and all media or distribution methods. However, usernames or other identifying details will not be published.

12. Intellectual Property Rights

1. Ownership of Intellectual Property All content, features, and functionality on our website and services (including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, and software) are the exclusive property of Yohn.io GbR, its licensors, or other content providers and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
2. License to Use We grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our services for your personal, non-commercial use. This license does not include any resale or commercial use of our services or their contents; any collection and use of any product listings, descriptions, or prices; any derivative use of our services or their contents; or any use of data mining, robots, or similar data gathering and extraction tools.
3. Trademarks All trademarks, logos, service marks, and trade names displayed on the services are the registered and unregistered trademarks of Yohn.io GbR, its licensors, or other third parties. You may not use these trademarks without the prior written permission of Yohn.io GbR or the respective owner of the trademark.
4. Prohibited Uses You agree not to:
5. Modify, copy, reproduce, republish, upload, post, transmit, distribute, or create derivative works of any material from our services.
6. Use any illustrations, photographs, video or audio sequences, or any graphics separately from the accompanying text.
7. Delete or alter any copyright, trademark, or other proprietary rights notices from copies of materials from our services.
8. Access or use for any commercial purposes any part of the services or any services or materials available through the services.

13. Privacy Policy

Our Privacy Policy explains how we collect, use, and protect user information. By using our Services, you consent to the practices described in the Privacy Policy.

14. Limitation of Liability

1. General Limitation To the fullest extent permitted by law, Yohn.io GbR and its affiliates, officers, directors, employees, agents, suppliers, or licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
2. Your access to or use of or inability to access or use the services;
3. Any conduct or content of any third party on the services;
4. Any content obtained from the services; and
5. Unauthorized access, use, or alteration of your transmissions or content.
6. Liability Cap In no event shall Yohn.io GbR's total liability to you for all claims arising out of or related to these terms or from the use of or inability to use the services exceed the amount you paid to Yohn.io GbR for the services in the twelve (12) months immediately preceding the event giving rise to such liability.
7. Assumption of Risk You understand and agree that you are using the services at your own discretion and risk, and that you will be solely responsible for any damages that result from the use of the services, including but not limited to any damage to your computer system or loss of data.
8. No Warranties The services are provided on an “as is” and “as available” basis. Yohn.io GbR disclaims all warranties of any kind, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Yohn.io GbR makes no warranty that the services will meet your requirements, be available on an uninterrupted, secure, or error-free basis, or be accurate, reliable, free of viruses or other harmful code, complete, legal, or safe.
9. Exclusions and Limitations Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations may not apply to you. In such jurisdictions, the liability of Yohn.io GbR will be limited to the greatest extent permitted by law.

15. Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) your Contributions; (2) use of the Services; (3) breach of these Legal Terms; (4) any breach of your representations and warranties set forth in these Legal Terms; (5) your violation of the rights of a third party, including but not limited to intellectual property rights; or (6) any overt harmful act toward any other user of the Services with whom you connected via the Services. Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims. We will use reasonable efforts to notify you of any such claim, action, or proceeding which is subject to this indemnification upon becoming aware of it.

16. Governing Law

These Terms are governed by and construed in accordance with the laws of Germany, without regard to its conflict of law principles. You agree that any legal action or proceeding related to your use of the services shall be brought exclusively in the courts located in Germany. You hereby consent to the jurisdiction of and venue in such courts and waive any objection to such jurisdiction or venue.

17. Dispute Resolution

1. Initial Resolution: In the event of any dispute, claim, question, or disagreement arising from or relating to these Terms or the breach thereof, the parties shall use their best efforts to settle the dispute, claim, question, or disagreement. To this end, they shall consult and negotiate with each other in good faith and, recognizing their mutual interests, attempt to reach a just and equitable solution satisfactory to both parties.
2. Arbitration: If the parties do not reach an agreed-upon solution within a period of 30 days from the time informal dispute resolution is pursued pursuant to the above clause, then, upon notice by either party to the other, all disputes, claims, questions, or disagreements shall be finally settled by binding arbitration administered in Germany in accordance with the rules of the German Arbitration Institute (DIS). The arbitration will be conducted in German, and the arbitration award may be entered in any court having jurisdiction thereof.
3. Exceptions to Arbitration: Notwithstanding the foregoing, either party may bring an individual action in small claims court if the claim is within the jurisdictional limits of the small claims court. Additionally, claims of infringement or misappropriation of the other party's patent, copyright, trademark, or trade secrets shall not be subject to this arbitration provision.
4. Costs and Fees: The prevailing party in any arbitration or other legal proceeding arising out of or related to these Terms shall be entitled to recover its reasonable attorneys' fees and costs.
5. Confidentiality: All aspects of the arbitration proceeding, and any ruling, decision, or award by the arbitrator, will be strictly confidential for the benefit of all parties.

18. Termination of Service

1. Termination by User You may terminate your account at any time by following the instructions provided on our website or contacting customer support. Upon termination, you will lose access to the services and any data associated with your account at the end of the current billing period.
2. Termination by Company We reserve the right to suspend or terminate your account or access to our services at our sole discretion, without notice, for conduct that we believe violates these Terms, our policies, or any applicable law, or is harmful to other users, us, or third parties. This includes, but is not limited to:
3. Violations of any provision of these Terms or our policies.
4. Fraudulent or illegal activities.
5. Effect of Termination Upon termination of your account, your right to use the services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
6. Data Retention and Deletion Upon termination, we may retain your account information and user content for a commercially reasonable time for backup, archival, or audit purposes. We may also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
7. Reactivation If your account has been terminated, you may contact customer support to request reactivation. Reactivation is at our sole discretion and may be subject to certain conditions or fees.
8. Notification We will make reasonable efforts to notify you of the termination of your account via the email address associated with your account, unless we are terminating for cause (e.g., your violation of these Terms, illegal conduct).

19. Notices

1. Methods of Notice All notices and communications under these Terms must be in writing. We may provide notices to you via email, regular mail, or postings on our website.
2. Contact Information Notices to us should be sent to the following contact information:
3. Email: notices@yohn.io
4. Address: 

Yohn.io GbR

Kurze Gasse 10/1

71063 Sindelfingen

Germany

1. Effective Date Notices will be deemed given:
2. In the case of email, when the email is sent.
3. In the case of regular mail, three business days after the date of mailing.
4. In the case of postings on our website, on the date of posting.
5. User Contact Information It is your responsibility to provide us with a current email address and to update us promptly with any changes. You agree that all notices we provide electronically satisfy any legal requirement that such communications be in writing.
6. Legal Notices Any legal notices must be sent to the following address:

Yohn.io GbR

Kurze Gasse 10/1

71063 Sindelfingen

Germany

20. Severability

1. General Provision If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the invalidity, illegality, or unenforceability of such provision shall not affect the remaining provisions of these Terms, which shall remain in full force and effect.
2. Modification of Invalid Provisions If any provision of these Terms is held to be invalid, illegal, or unenforceable, the provision shall be modified so as to be rendered enforceable and to achieve, as closely as possible, the original intent of the parties.

21. Entire Agreement

These Terms constitute the entire agreement between the user and the Company regarding the use of our Services.

22. Contact Information

For any questions or concerns regarding these Terms, please contact us at info@yohn.io